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Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
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iv lost colour on my tv its a hitachi 400e its only got black

Customer Question

iv lost colour on my tv its a hitachi 400e its only got black and white
Submitted: 4 years ago.
Category: TV
Expert:  Aric replied 4 years ago.
Hello, My name is Aric and I will be glad to assist you. Please keep in mind that there may be a few minutes between replies, as I research your problem.

How long have you had the set for and when did the problem occur?
Additionally, what is connected to the TV for devices (DVD, cable box, etc.), and do you have the same issue regardless of which Device you're watching?
Customer: replied 4 years ago.

only a sky box

Expert:  Aric replied 4 years ago.
Thank you.

How long has this been connected for, and was it in color previously?

Also, how is the Sky Box connected to the TV- is it via a Scart cable?

Additionally, I need you to try this: grab the ORIGINAL TV remote, and press MENU. Does the MENU appear in color, or in Black and White?