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Steven, Technician
Category: TV
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Experience:  Lic. and insured, 30 years experience.
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Lux 19-914-cob. This is a TV with built in DVD and its only

Customer Question

Lux 19-914-cob. This is a TV with built in DVD and its only playing DVDs in black and white. Tried upgrading software and tried switching off and on with no luck?
Submitted: 3 years ago.
Category: TV
Expert:  Aric replied 3 years ago.
Hello and thank you for the question.

I will need to ask you some more information in order to be able to assist you.

1) How long have you had the set for and when did the problem occur?

2) How about if you use the built in Freeview, or an Aerial connection- does that source also play in black and white?

3) If you press MENU on the original TV remote, does the MENU appear in black and white- or color?

Please reply back and we can proceed.