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Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
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Hi,my wife bought a new LG smart tv on Thursday. We cant seem

Customer Question

Hi,my wife bought a new LG smart tv on Thursday. We can't seem to get sky on the new telly. We have the skyplus box in the attic and from there a cable down to the telly where sky is operated by the skyi. It all worked fine on old tv.
Submitted: 3 years ago.
Category: TV
Expert:  info tech replied 3 years ago.
Thanks for the Question

Is the cable an aerial type coax lead?

Customer: replied 3 years ago.

Hi yes it's an aerial coaxial cable with skyeye connected to's plugged into the antenna socket at back of tv. We can get the freebies channels no problem but can't figure out how to get the sky working

Expert:  info tech replied 3 years ago.

If its a new TV it wont have an analogue tuner as its not needed anymore

How long is the cable run from the box to the set?