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Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
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I am not getting any sound from my Panasonic TV TX-37LZD85.

Customer Question

I am not getting any sound from my Panasonic TV TX-37LZD85. The Mute function is off. The remote control is working, and the volume display bar moves left or right when instructed, but no sound is forthcoming. Can you offer any advice? My email address is *****@******.***, and my telephone number is ***** XXXXX Thank you, ***** *****

Submitted: 3 years ago.
Category: TV
Expert:  Jack replied 3 years ago.

Hello , my name is Jack
Perhaps I can help you with this problem but first i would have a few questions;

Is this tv connected to a cable box/converter,satellite receiver,digital converter etc ?
Do you have other equipment like a dvd,bluray,games etc. connected to this tv ?
If so , do you have this problem no matter what is playing on tv ?