How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Technician
Category: TV
Satisfied Customers: 19355
Experience:  Over 16 years of experience in the Electronics and IT industries.
Type Your TV Question Here...
Pete is online now

I am unable to get past MEDIA NOT ALIVE when trying to set

Customer Question

This is a TV  Category


I am unable to get past MEDIA NOT ALIVE when trying to set up Goodmans GDB1232DTR Freeview + Digital TV Recorder

Submitted: 3 years ago.
Category: TV
Expert:  Pete replied 3 years ago.
Pete :

Hi there,

Pete :

The "Media Not Alive" message indicates a problem with the internal hard disk.

Pete :

Try using the menu on the TV to re-format the hard drive.

Pete :

If re-formatting the hard drive does not help, then the hard drive will need to be replaced.