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Pete, Technician
Category: TV
Satisfied Customers: 26238
Experience:  Over 20 years of experience in the Electronics and IT industries.
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Hi, I just bought a new LG TV Model number 39LB580V-ZM, I have

Customer Question

Hi, I just bought a new LG TV Model number 39LB580V-ZM, I have a magic eye to get Sky from my main TV, the volume works on Sky remote but I can't get TV Guide to come on, the picture is fine but I have to go to main TV to bring up TV Guide and plan her, could you help please
Submitted: 5 years ago.
Category: TV
Expert:  Pete replied 5 years ago.
Pete :


Pete :

Does the magic eye work to change channels or any other function?

Customer : Hi, no it only does the volume
Customer : there is not a problem with the magic eye as if you swap it to one of the other TV's it works perfect as does the Sky remote, it is just the LG TV
Customer : I have an LG TV upstairs Magic eye & sky remote works perfect in it
Pete :

Ok, then the magic eye is not working.

Pete :

Since the volume is controlled on the TV itself, not through the Sky box.

Pete :

So the remote is only controlling the volume on your TV.

Pete :

Is the magic eye set up correctly?

Pete :

If the 9V RF2 output turned on?

Customer : Is this on TV or Sky Box
Pete :

On the Sky box.

Customer : This is all done still no luck, I haven't changed any settings only the television
Pete :

I notice you have gone and rated my service as BAD! :(

Pete :

Are you giving up on this?