TV Repair Questions? Ask a TV Technician for Answers ASAP
If the TV has a green tinge even after adjusting all of the modes and settings, then it may have a fault.
Try viewing an identical model on display in a shop to see how the picture normally appears.
Just one other thing to check first - have you tried different input sources? (e.g. A DVD player connected by HDMI, a satellite box, or normal terrestrial TV) - the problem may be with the input source or cables and not with the TV itself.
I was not able to view this model in a shop apart from the usual DVDs.
Which settings are likely to affect the green tinge (e.g Green 'Gain' or 'Cut off' in White Balance section or Green 'Hue', 'Saturation' or Luminance' in Colour Management? The most disturbing aspect is probably the exaggerated enhancement of Green, Yellow and shocking pink on dull backgrounds as if the TV picks out these colours and enhances them far too much. Does this mean the TV is faulty?
I can confirm that the same problem exists when playing DVDs although not as bad. Presumably this rules a problem with the in put side.
What all devices have you tried, and how were they connected?
For example, did you only try connecting HDMI devices?
Or have you tried a variety of different types of inputs?
The DVD was connected by a HDMI cable. Also I have linked a laptop by HDMI and compared pictures of my own photos (good ones only) side by side with the TV. There was hardly any difference but on the TV the colours were slightly stronger.
I have not tried connecting via a Scart cable as I don't hva
I have not tried connecting via a Scart cable as I don't have one long enough. I have manged to reduce the green tinge but green colours are still too brilliant, as are yellows and pinks. I should point out that the TV service is by Virginmedia cable. Can suggest which setting controls on the menu I should concentrate on please. I have tried most of them especially the Green Gain in White Balance and Colour Management.
If you adjust all settings to the extremes and still get a green tinge, and you have ruled out a problem with the input channels, then it is an internal fault with the video processing circuitry.