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Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
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When I switched my tv on, it went into standby as usual but

Customer Question

When I switched my tv on, it went into standby as usual but the froze and wouldn't respond to any buttons on the remote. Switched off and unplugged for about 40 minutes and it worked as normal, not very convenient to do this everytime.
Tehe model is p24led12
Submitted: 3 years ago.
Category: TV
Expert:  Shahid replied 3 years ago.
Hello, my name is***** be happy to assist you.
I'm sorry about TV problem and delayed reply.
Please allow me to ask you a few questions to diagnose the problem.
- How old is the TV and how long it have had the problem?
- Any repair/ part replacement done to TV in past?
These info will help to troubleshoot the problem.