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*ElectronicsTech, Customer Service
Category: TV
Satisfied Customers: 10276
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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Pioneer VSX-1019AH Connected HDMI IN from TV to HDMI OUT

Customer Question

Pioneer VSX-1019AH
Connected HDMI IN from TV to HDMI OUT on receiver.
Used an optical cable from TV to receiver.
Connected centre speaker to appropriate connections on receiver.(Only connected 1 speaker to test setup)
Also connected sub to subwoofer connection on receiver.
I believe the correct setting on the receiver should be TV/SAT
No sound at all
If this is correct. why is it not working.
Thank you in advance
Submitted: 3 years ago.
Category: TV
Expert:  *ElectronicsTech replied 3 years ago.
Hi, my name is Randy.
I will assist you.
I will need the brand/modrl of your tv please.
Customer: replied 3 years ago.

Panasonic - Viera Plasma TX-P42G20B - about 5 years old

Expert:  *ElectronicsTech replied 3 years ago.
Okay, thank you.
You will need to go to the audio settings menu on the Panasonic and choose external speakers. Let me know how it goes please.
Customer: replied 3 years ago.

Already replied, this is not an option

Expert:  *ElectronicsTech replied 3 years ago.
Okay try this while your tv is on the correct hdmi input. ) Open the MENU and select Audio/Advanced option;
While there, go to the audio input setting "HDMI in" switch it to optical/DIGITAL);
Customer: replied 3 years ago.

These are not options on this TV.


I do not want to continue with this service