How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steven Your Own Question
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
Type Your TV Question Here...
Steven is online now

I have a television from you and I have a problem with it the

Customer Question

I have a television from you and I have a problem with it the screen changes all the time and can't get the picture to stay the same while it is my sky box
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.
Hello and sorry you're having problems. I may be able to assist, but I need to ask for more info.
1) What is the model number off of the back of the TV?
2) How long have you owned it for and when did the problem occur?
3) Please describe "screen changes all the time"- what exactly in detail are you seeing on your screen?