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Steven
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
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Since going digital months ago with have experienced regular

Customer Question

Since going digital months ago with have experienced regular interference with pixelling and loss of picture with black screen saying Channel not sending. We Know that not correct because I checked two other TV's to find channels working OK [off same new ariel installed when digital started ].
Earlier this week several channels have failed in the same way suprisingly BBC1 & 2
I have retuned the TV[ Sony Bravia 42" purchased Xmas at same time as Fox T2 ] but cannot retune via Automatic search. Only Preferences and system accessable.
What can I do?
Submitted: 2 years ago.
Category: TV
Shahid
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Sorry for delayed reply, this question just popped at my screen.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number off of your TV?
- Is the same antenna/ aerial connected to other TVs in house?
Thanks.
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