How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steven Your Own Question
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
Type Your TV Question Here...
Steven is online now

Nathan, I have a samsung UE32F5300. A couple of days ago

Customer Question

Hi Nathan, I have a samsung UE32F5300. A couple of days ago I lost all of the freeview channels and I have no idea how to fix it. I have tried retuning but the tv doesn't seem to be able to pick up any channels what so ever.
Any suggestions?
Submitted: 2 years ago.
Category: TV
Expert:  info tech replied 2 years ago.
Thanks for the Question

You requested expert is unavailable sorry hopefully I can help you

Where is the aerial located please?in the home or on the roof?

Customer: replied 2 years ago.
Hi Anthony,
Aerial is located by home. Cable input is right by the tv.
Expert:  info tech replied 2 years ago.
I don't understand "by home" is it on the roof ?

Can you see the set going through the motions of tuning?you will see it doing that in DTV mode NOT analogue if its trying to tune in analogue it will be snow on the screen and thats the wrong tuning mode