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Jack, Technician
Category: TV
Satisfied Customers: 11087
Experience:  35 years experience as audio,video repair and installation tech
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I've just bought a hitachi TV 48hbt62u and the remote control

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Hi I've just bought a hitachi TV 48hbt62u and the remote control has stopped working remote number is ***** 5117 thanks
Hello , was offline when you requested me , if you still need help with that , send me a reply and we`ll proceed ?
Customer: replied 2 years ago.
Yes still need help thanks
O.k then ,Do you happen to have a cell phone camera,digital camera or any camera that has a display or screen to test the remote ?
Customer: replied 2 years ago.
O.k then here is how to test your remote;Turn on the camera and point the front of the remote at the camera lens ,then while looking at the remote through the screen press buttons on the remote.If the remote is working, you should see light coming out the front of it while looking at it through the camera screen.If you see nothing coming out and are not sure if you did the test correctly then try it with a known working remote. Let me know
Customer: replied 2 years ago.
There is a light
how old is this tv ?
Customer: replied 2 years ago.
Only got delivered yesterday
O.k then it looks like the remote is fine so if nothing is having any effect on the tv from this remote then it would mean a defective remote sensor.Does the tv work at all , with the buttons on it for example , can you turn it on ?
May have got bumped during shipping or just a manufacture defect but either ways you are entitled to an exchange or refund , not a repair
Customer: replied 2 years ago.
Thanks just tried the remote again and it's working now thanks
Glad to hear that, Much welcome and please do not forget to rate so i can get compensated for my time helping you.Thanks again for requesting me
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