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Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
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Ihave purchased from cash converters a hitachi tv model no

Customer Question

ihave purchased from cash converters a hitachi tv model no 50hyt62u all i get on the scewwn is no channels connected refer to menue but cannot remove signe from screen or connect menue . i am connected to a ee box , please help
Submitted: 2 years ago.
Category: TV
Customer: replied 2 years ago.
its been 15 mins still no answer
Customer: replied 2 years ago.
can you please talk to me as i have to go out
Expert:  adamd-mod replied 2 years ago.
Hello there,
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.
Thank you!
Expert:  Aric replied 2 years ago.
Hello and sorry you're having problems. I'm just getting online and seeing your query. Now, in order to determine how to solve this- I need to ask you for more information. 1) Please get me the Make and Model of the box connected to the TV. 2) I also need to know WHAT specific connection from the box to the set (ex: HDMI, Scart, Component Video, Aerial cable, etc.). 3) Additionally, DO you have the TV's ORIGINAL remote control?