How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steven Your Own Question
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
Type Your TV Question Here...
Steven is online now

My TV is a Syncmaster T19B300. I had to recently disconnect

Customer Question

My TV is a Syncmaster T19B300. I had to recently disconnect my TV for domestic reasons, but now I cannot operate the TV. It is connected via aerial and power cable and both have been reconnected. 'Weak or no signal' shows on screen. Auto Tuning fails to find any channels and all my attempts to solve this problem have failed.
I'd appreciate your help in this matter.
PS: the TV is sited in the same spot/position as before.
Submitted: 2 years ago.
Category: TV
Expert:  littlerusty2005 replied 2 years ago.
Hello, my name is Rusty. Do you have a receiver box for your aerial, or do you plug it directly into your TV? Which type of cable did you use to connect it?