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Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
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I'm trying to link my germarc cl7400 headphones to my lg smart

Customer Question

I'm trying to link my germarc cl7400 headphones to my lg smart tv but i can only achieve sound from either the tv or the headphones and not both. Do you have any suggestions?
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.
Hello and sorry you're having problems. What port on the TV are you using to connect the headphones to please? Is it a dedicated headphone jack, or another audio jack? Also what is the full model number off of the back of the LG TV?
Customer: replied 2 years ago.
Hi Aric,
While I was waiting for a response I managed to solve the problem by plugging the scart directly into the back of the Virgin Media box instead of the tv. I wanted to let Just Answer know and cancel my request but apparently this facility is not available on the website. Will the £20 payment still be debited from my account?
Kind regards, Kim