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Richard, Technician
Category: TV
Satisfied Customers: 43235
Experience:  TV Engineer
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I have A Panasonic DMR-PWT635 Player/Recorder. First - am I

Customer Question

I have A Panasonic DMR-PWT635 Player/Recorder. First - am I missing something but there appears to be no mute button on the remote for the sound? Is that right? Second - an annoying message keeps on appearing on the screen when I switch on about New channels have been found etc. and yet I pressed the buttons to install these - it takes minutes - numerous times and it still won't go away. What am i doing wrong ? I've even tried the regional option when saving new channels - same result.
Submitted: 2 years ago.
Category: TV
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Yes thats right, they did not add a mute button for this model.
For the second issue, remove the power to the unit (so unplug it from the mains) and wait 10 minutes.
Then connect it, turn it on and tell me if it then updates.
Let me know the results please