How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Technician
Category: TV
Satisfied Customers: 43341
Experience:  TV Engineer
Type Your TV Question Here...
Richard is online now

We are a social club in Dagenham we have a large LG TV on the

Customer Question

we are a social club in Dagenham we have a large LG TV on the wall 62inch I believe, this TV is left on standby, when it is turned on to use of a weekend it doesn't always react to the remote, when it does it sometimes goes off without warning or without any button being touched !! can you help us solve this problem
Submitted: 2 years ago.
Category: TV
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.Please note, a rating is only needed when we are finished.Can you please remove the power to the TV (so unplug it from the power socket).Then on the actual TV, hold the power button for 60 seconds then release.Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.Let me know the results please​