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Shahid, Technician
Category: TV
Satisfied Customers: 12677
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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My tv will not power up. I have lights but nothing is

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My tv will not power up. I have lights but nothing is happening.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it.

- Could you please get me the model number written on back of TV?


Customer: replied 1 year ago.

Thanks for the info.

- Does power light on TV blink when press power button to turn On the TV?
- If so, how many times it blinks between long pauses?

Customer: replied 1 year ago.
It only blinks when I hold it

OK, does screen glow/ show backlight or any graphics appears?

Customer: replied 1 year ago.

You mean TV stays On but nothing appears on screen even if push volume or menu button?

Customer: replied 1 year ago.
No the green light flashes when I press it but does not stay on. There is nothing on the screen it remains black.

OK, how old is the TV and how long it have had the problem?

Have you tried to unplug TV power cord from wall socket for 10 minutes to reset, rpelug back in, turn it ON and check?

Customer: replied 1 year ago.
I do not know the age. I have only had the problem today. Yes I have tried turning it off and on again.

Unplugging power cord is bit different, can you try it now?

Customer: replied 1 year ago.
SorryI meant I had unplugged it already
Customer: replied 1 year ago.
It was unplugged for around 30mins.

OK, it is not any wrong setting or reset issue, it seems hardware related problem and power supply board is suspected which isn't providing supplies to main board and backlight system so the TV can work. You would need to replace power supply board in TV to get it fixed.

I trust my input will help you out. Please feel free to respond if you have any additional questions.
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