How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steven Your Own Question
Steven, Technician
Category: TV
Satisfied Customers: 1270
Experience:  Lic. and insured, 30 years experience.
Type Your TV Question Here...
Steven is online now

Most of my channels have disappeared and I don't know iIw to

Customer Question

Most of my channels have disappeared and I don't know iIw to get them back
Assistant: What's the exact make and model of your television? And how long has this been happening with the channels?
Customer: Samsung...where will I find model as I forget?
Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes TV menus work. Don't understand second oare of question
Assistant: How long has this been an issue? What happened right before this popped up?
Customer: Just this evening. Nothing gap opened, I just tried to change Chanel. It was pixilated so I did scan
Assistant: Is there anything else the TV Technician should be aware of?
Customer: Not that I am aware of
Submitted: 8 months ago.
Category: TV
Expert:  Nathan replied 8 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

What is the model of the tv?
How do you get your stations (aerial, basic cable, or cable/satellite box)?

Expert:  Nathan replied 8 months ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.