TV Repair Questions? Ask a TV Technician for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
I've sent an optional phone support offer at your request. If you prefer we can continue here in the chat format as well. Just let me know either way.
I was simply waiting for a response of if you wanted me to call you or not.
Philips would not help you with this, please give me a moment and I'll send you some info here.
The short answer is that there is really nothing you can do for the tv itself. The speakers in these flat screen tvs are inherently small and on the more basic brands like philips they are always very underpowered. There is no way to improve the sound of the tv on its own, that is just the limit of what the internal speakers can produce. What you'd really need to do here is supplement the tv with an external audio system, which could be a soundbar, wireless headphones, or a full size home theater system.
Here is a relatively inexpensive soundbar I'd recommend: http://amzn.to/2fF8T3P
It would plug into the digital audio out (optical) port on the back of the tv.
You're very welcome, John, and no need to apologize at all!
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Thank you, ***** ***** a nice day,