TV Repair Questions? Ask a TV Technician for Answers ASAP
I will need the full model number please found on the back of the set?
Sorry that looks like a serial number model may begin TH or TX
Or TC-P or TC-L
How old is the set please?
If you use another input like a DVD player or similar,or a streaming service like netflix can you see this on there too?
I do not have good news about this, it really is sounding like a bad panel (screen) I do hope you have extended warranty with this?or you have bought extended warranty because the panel is going to need to be replaced, or the set swapped, the panel is about the worse thing that can happen with modern sets unfortunately its a very common issue, let me know
The screen is the most expensive part of the set ordinarily its not replaced because of cost but if its under warranty they may do that
Your Welcome please when you do replace get as much extended warranty as you can ,many retailers offer this at no extra cost like costco for example ,its very important as TVs are very fickle, costco do 3 and 4 years for nothing extra.if you need more help let me know
A positive rating at this point is welcome 3 to 5 stars with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 daysAnthony