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Pete, Technician
Category: TV
Satisfied Customers: 26347
Experience:  Over 20 years of experience in the Electronics and IT industries.
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Has frozen on a Youtube video Assistant: What's the

Customer Question

has frozen on a Youtube video
Assistant: What's the make/model of your device? How old is it?
Customer: Sony Bravia
Assistant: How long has this been going on? What troubleshooting have you tried?
Customer: First time today. Machine is 2 years old. I have unplugged internet connection and power and put it all back hoping for response. TV remote control is definitely working.
Assistant: Anything else you want the electronics expert to know before I connect you?
Customer: That's it I think. See what the expert thinks.
Submitted: 2 years ago.
Category: TV
Expert:  Pete replied 2 years ago.

Have you tried unplugging the TV for 10 minutes to reset it?