How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steven Your Own Question
Steven, Technician
Category: TV
Satisfied Customers: 1271
Experience:  Lic. and insured, 30 years experience.
Type Your TV Question Here...
Steven is online now

I have a Panasonic veira model TX-P50GT50B about 3weeks ago

Customer Question

Hi I have a Panasonic veira model TX-P50GT50B about 3weeks ago it suddenly started turning itself on and off and will not accept my sky Q box I am getting the message
This screen does not support HDCP
Try reconnecting your HDMI cable,or use a different screen done all that no joy got sky engineer in he he said box ok that is your TV or the hub which is BT infinity 5
Any suggestions
***** *****
Submitted: 9 months ago.
Category: TV
Expert:  Nathan replied 9 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Does this happen only when watching sky? What about others like dvd?

Expert:  Nathan replied 9 months ago.

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.