TV Repair Questions? Ask a TV Technician for Answers ASAP
Hi Martyn,My name is ***** ***** I will help with your question. Could you check the buttons on the TV and make sure none are stuck down I would suggest pressing them all one by one to check the feel ok.
Thank you. My first thought were that maybe a button had become stuck a little and was causing the fault. Does the menu appear all the time can you get rid of it using the remote control?It could be caused by faulty software/main board inside the TV or a faulty button board inside TV.
Have you tried unplugging the set from the wall for a few minutes? This will reset the firmware inside the TV and if your fault is caused by a software issue this may clear it.
Ok That leads me to think it is a hardware fault with the small board that has the buttons on or the main board that controls the TV.Would you be looking at repairing the TV yourself or would you prefer for me to suggest a local engineer who could take a look at it.A local engineer may be able to fix the set for around £50 I have had a quick look online and new 19 inch tv with DVD are around £100
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