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Steven, Technician
Category: TV
Satisfied Customers: 1274
Experience:  Lic. and insured, 30 years experience.
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Take hotel mode off a cello C19249DVB 18.5 inch wide HD LED

Customer Question

take hotel mode off a cello C19249DVB 18.5 inch wide HD LED
Assistant: What's the brand and model of your computer? And the Operating System (OS)?
Customer: cello TV
Assistant: What's the brand and model number of your TV? How old is it?
Customer: Cello brand Model number above
Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes
Assistant: How long has this been an issue? What happened right before this?
Customer: bought it at a boot sale like it
Assistant: Anything else you want the TV Expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: TV
Expert:  Nicola-mod replied 1 year ago.
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you!
Expert:  JamesI replied 1 year ago.

Hi, thank you for choosing Just Answer, my name is ***** ***** I your expert, I see you raised a question some time ago, but haven't heard back from you, do you still require assistance?

Customer: replied 1 year ago.
i will be prepared to wait a bit longer if you can fix it
Expert:  JamesI replied 1 year ago.

On most of these models you need the master remote what is the model of the remote you have?

Expert:  JamesI replied 1 year ago.

Hi I havent heard back from you in some time, I wanted to see if your happy for me to mark the question as answered, or to see if you need anything further?