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Richard, Technician
Category: TV
Satisfied Customers: 63827
Experience:  TV Engineer
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I have an LG recorder working with aSony TV. It has worked

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I have an LG recorder working with aSony TV. It has worked well for the las three months. Last night it stopped responding to the remote. I Changed the remote batteries but no change. The red indicator light flashes whenever I press a button on the remote. Any ideas?
Assistant: What is the model of your TV?
Customer: I don't know off Hand but a recent purchase. Is this essential?
Assistant: What menu options can you access, if any?
Customer: None on recorder but all the usual on tv.
Assistant: Anything else you want the TV Expert to know before I connect you?
Customer: no
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Thank you!

Hi there and welcome

Can you tell me what stopped responding please?

Then recorder or the TV?

Please let me know

Customer: replied 1 year ago.
The recorder and the TVS stopped responding to the remote
Customer: replied 1 year ago.
at the same time.

Remove the power to the TV and recorder (so unplug it from the power socket)

Wait 5 minutes

connect the TV and the recorder up, power them on and tell me if they then respond please

Customer: replied 1 year ago.
Bingo! Thank you very much.

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Richard, Technician
Category: TV
Satisfied Customers: 63827
Experience: TV Engineer
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