How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Steven Your Own Question
Steven
Steven, Technician
Category: TV
Satisfied Customers: 1274
Experience:  Lic. and insured, 30 years experience.
59014109
Type Your TV Question Here...
Steven is online now

When I turn on the tv there is power to the tv as the power

Customer Question

Hello. When I turn on the tv there is power to the tv as the green power light comes on no picture on the screen and the green light is clicking like a car indicator turning right or left and you get the same noise as a car indicator on.
Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?
Customer: Yes scart leads to the vcr and dvd
Assistant: Was there a power outage recently?
Customer: not to my knowledge as if we do the microwave in the kitchen goes
Assistant: Anything else you want the TV Expert to know before I connect you?
Customer: no not think so
Submitted: 1 year ago.
Category: TV
Expert:  Richard replied 1 year ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please