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Steven
Steven, Technician
Category: TV
Satisfied Customers: 1274
Experience:  Lic. and insured, 30 years experience.
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I HAVE RECENTLY PURCHASED PANASONIC OLED TV TX-55FZ802B. I

Customer Question

HI. i HAVE RECENTLY PURCHASED PANASONIC OLED TV TX-55FZ802B. I WANT TO CONNECT MY SOUNBAR TO THE TV WITH THE SKY Q BOX. PLEASE HELP
JA: What's the brand and model number of your TV? How old is it?
Customer: PANASONIC TX-55FZ802B. 1 MONTH OLD
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: ITS CONNECTED TO SKY Q BOX AND WORKS WELL WITH UHD
JA: How long has this been an issue? What happened right before this?
Customer: I WANT TO CONNECT MY SAMSUNG SOUNDBAR TO IT FOR HOME CINEMA EFFECT
JA: Anything else you want the TV Expert to know before I connect you?
Customer: NO
Submitted: 12 months ago.
Category: TV
Expert:  JamesI replied 12 months ago.

Hi, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

Expert:  JamesI replied 12 months ago.

So to confirm you have it working on the Sky Q box but now want it to work for anything shown on the TV eg Amazon Prime or Netflix?

Whats the model of sound bar you have?

Customer: replied 12 months ago.
I have sorted the problem
Expert:  JamesI replied 12 months ago.

No problem have a good day.