TV Repair Questions? Ask a TV Technician for Answers ASAP
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Can you please remove the power to the TV (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Follow the steps here to reset the TV
Once done, tell me how the app then functions please
The call gives a block message when calling, did you do the reset as instructed?