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Steven
Steven, Technician
Category: TV
Satisfied Customers: 1272
Experience:  Lic. and insured, 30 years experience.
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Have a TV but just get a no signal message and the remote

Customer Question

have a TV but just get a no signal message and the remote doesnt work, It's a Hitachi 42 inch
JA: What is the model of your TV?
Customer: dont know will a serial No do?
JA: What menu options can you access, if any?
Customer: no menu options just on off an volume
JA: Anything else you want the TV Expert to know before I connect you?
Customer: thats it
Submitted: 4 months ago.
Category: TV
Customer: replied 4 months ago.
nothing further to add
Expert:  Nicola-mod replied 4 months ago.
Hello,
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you!
Nicola
Expert:  Richard replied 4 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please