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Pete
Pete, Technician
Category: TV
Satisfied Customers: 24296
Experience:  Over 20 years of experience in the Electronics and IT industries.
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I am unable to access catchup on my television. Model

Customer Question

I am unable to access catchup on my television. Model TX40GX800B*0058
JA: What's the brand and model number of your TV? How old is it?
Customer: Panasonic Two weeks old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes
JA: How long has this been an issue with your Panasonic? What happened right before this?
Customer: On and off since installation
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No
Submitted: 8 days ago.
Category: TV
Expert:  Pete replied 8 days ago.

Hi there, I am Pete and I'll be happy to assist you today.

Expert:  Pete replied 8 days ago.

The TV will need toe connected to the internet in order for catchup TV to work.

Is the TV connected to the internet, and is the connection working?