How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Technician
Category: TV
Satisfied Customers: 24321
Experience:  Over 20 years of experience in the Electronics and IT industries.
30970729
Type Your TV Question Here...
Pete is online now

Can I call someone to help me change the settings on my tv?

Customer Question

Can I call someone to help me change the settings on my tv ?
JA: What's the brand and model number of your TV? How old is it?
Customer: D/3
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: At the moment when I turn on the TV it defaults to standard TV. I want it to default to Sky channels.
JA: How long has this been an issue? What happened right before this?
Customer: If I press AV on my remote it goes to sky
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no thankyou
Submitted: 11 days ago.
Category: TV
Expert:  Pete replied 11 days ago.

Hi there, I am Pete and I'll be happy to assist you today.

Expert:  Pete replied 11 days ago.

What's the brand and model number of your TV? How old is it

Expert:  Pete replied 7 days ago.
Based on the information you have provided so far, you will need to change the settings according to the user manual that is supplied with the TV.
If you need further assistance, please let me know the brand and model number of your TV.