How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Steven Your Own Question
Steven, Technician
Category: TV
Satisfied Customers: 1276
Experience:  Lic. and insured, 30 years experience.
Type Your TV Question Here...
Steven is online now

The tv does not come on. I have bought a new remote, but it

Customer Question

The tv does not come on. I have bought a new remote, but it still doesn’t work. the red light is on.
JA: Is your TV connected to a surge protector or power strip?
Customer: My tv is aSharp.
JA: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?
Customer: I will try that......No that has not worked
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no I don’t thinkso
Submitted: 1 year ago.
Category: TV
Expert:  info tech replied 1 year ago.



I am sorry you are having trouble ,is the power-light BLINKING red or is it a solid RED?

If its a solid red please try turning the set ON AT THE SET ITSELF

Let me know if any thing changes