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Steven
Steven, Technician
Category: TV
Satisfied Customers: 1272
Experience:  Lic. and insured, 30 years experience.
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I bought a Tv which has a built in DVD player but dont know

Customer Question

I bought a Tv which has a built in DVD player but dont know how to use the dvd player, with the remote control. My Tv is connected to a humax box and works through that
JA: What's the brand and model of your appliance? How old is it?
Customer: I bought it a couple of weeks ago it is a 24inch led Hd ready smart tv 24D3863DB
JA: How long has this been going on? What have you tried so far?
Customer: have only used the tv because i just didnt know how to use the dvd player , I know where to put the disc but nothing else
JA: Anything else we should know to help you best?
Customer: just how to play dvds and what to press on the remote control
Submitted: 2 months ago.
Category: TV
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 2 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 2 months ago.
dont send emails as my email service is problematic at present
Customer: replied 2 months ago.
I would rather just talk to someone who can tell me what to do
Customer: replied 2 months ago.
how long will this take?
Expert:  *ElectronicsTech replied 2 months ago.
Hi,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!
Follow these steps please >place a disc into the loader, labelled side of
the disc should be on the front.
When TV set is turned on, first switch to DVD source by
using the Source button on the remote control. Press
play on the remote control, or directly press play button
on the side panel. If there is no disc inside the loader,
place a DVD first and press play.
Note: If you switch to another source by pressing Source or
Programme +/- buttons on the remote control, DVD playback
will be paused automatically. You should press Play button and
resume the playback manually when you switch to DVD mode.
Use the buttons on the bottom of the remote or the DVD Control Panel Buttons
/ (Play / Pause)
Plays/pauses the disc. When DVD menu (root menu) is
active, this button functions as “button select” (selects
the highlighted item in menu) if this is not prohibited
by the disc.
/ (Stop / Eject)
Stop playing disc / Eject or Load the disc.
Note:
You cannot eject the disc via the remote control.
While playing a file, you should press Stop button three
times to eject.