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Dan, Broadcast Engineer
Category: TV
Satisfied Customers: 4103
Experience:  15 years as a Broadcast/IT Engineer with the local CBS affiliate.
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How do I remove the words 'this function is not available

Customer Question

How do I remove the words 'this function is not available now' on my screen
JA: What device or product does this involve?
Customer: LG TV. RBRXXBW7 RIHFJQ7K model
JA: What LG model do you have? How old is it?
Customer: have just sent model no. About 6 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menu works fine but cannot get rid of this message in the middle of the screen
JA: How long has this been an issue with your LG? What happened right before this?
Customer: it has been about 2 months. It just came out of the blue
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: TV
Expert:  Dan replied 6 months ago.

Hello and welcome to JustAnswer. My name is ***** ***** I look forward to assisting you today. What devices do you have connected to your TV?

Customer: replied 6 months ago.
Please cancel my payment. I have tried and tried to get a positive response. No luck.
Expert:  Dan replied 6 months ago.

I would be happy to work with you if you would like to continue?

Customer: replied 6 months ago.
No thank you
Expert:  Dan replied 6 months ago.

Have a nice day!