How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Technician
Category: TV
Satisfied Customers: 25964
Experience:  Over 20 years of experience in the Electronics and IT industries.
Type Your TV Question Here...
Pete is online now

I am having difficulty connecting my TV to the TalkTalk TV

Customer Question

I am having difficulty connecting my TV to the TalkTalk TV Box
JA: What's the brand and model number of your TV? How old is it?
Customer: Just a minute whilst I check the TV is a BUSH Model no. LPD408XF1080P
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Everything is connected and the TV works of the Remote for TV but not the Box
JA: Anything else you want the TV Expert to know before I connect you?
Customer: I don,t think so thankyou
Submitted: 6 months ago.
Category: TV
Expert:  Pete replied 6 months ago.

Hi there, I am Pete and I'll be happy to assist you today.

Customer: replied 6 months ago.
Tankyou.can you help with my problem
Expert:  Pete replied 6 months ago.

How far is the TV from the box?

Are you using a wired or wireless connection?

Expert:  Pete replied 6 months ago.

Hi Hazel, if you are trying to connect the TV wirelessly, ensure you have selected the correct wifi network name and you are entering the correct wifi password ***** take care on any lower or UPPER case letters.

Let me know if that works for you, or if you need further assistance on this.