How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 39126
Experience:  Custom home theater installer, authorized dealer top brands.
59725966
Type Your TV Question Here...
Nathan is online now

I have a tv uhdtv 7 series and wish plug in earphones with a

This answer was rated:

I have a tv uhdtv 7 series and wish plug in earphones with a two male too a one f/male connection but no success
JA: What's the brand and model number of your TV? How old is it?
Customer: Samsun uhd. 43” new. Bn68-09496B-00
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: That’s a yes and a no
JA: How long has this been an issue? What happened right before this?
Customer: I don’t understand your question
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No think you just need my earphones to work tote they are radio phones

Hello and welcome to JustAnswer. My name is ***** ***** I look forward to assisting you today. What port on the TV are you connecting the earphones to?

Customer: replied 12 days ago.
Audio red and white
Customer: replied 12 days ago.
Still waiting for call

My apologies, but I do not provide premium phone service. Can you tell me what type of earphones you have?

Customer: replied 12 days ago.
Still waiting or have been ripped off

I am not able to contact you by phone but would be able to continue chatting with you here to assist you. Can you tell me what type of earphones you are using?

Customer: replied 12 days ago.
You had my money now how about he call
Customer: replied 12 days ago.
I cannot affordthis
Customer: replied 12 days ago.
Please answer me ASAP!!!!!!!

My apologies for the misunderstanding. I indicated several times I would not be able to contact you by phone. I will opt out to release your question to another tech that can contact you. Have a nice day!

Hello and sorry to hear you're having trouble. Can you please provide the Model number off the back of the tv? It will usually start with UN. What youv'e sent is not valid.

 

Are you trying to use the red/white rca connections?

Nathan, Installer
Category: TV
Satisfied Customers: 39126
Experience: Custom home theater installer, authorized dealer top brands.
Nathan and 2 other TV Specialists are ready to help you
Customer: replied 12 days ago.
Had call messaging please send me tne part and how I can it. Thank you

Thank you, yes I left you that voicemail. Here is what you'd need: https://amzn.to/33yCCPQ

 

Thank you,

Nathan