TV Repair Questions? Ask a TV Technician for Answers ASAP
Hello and welcome to JustAnswer. My name is Dan, and I look forward to assisting you today.
My apologies for not being able to contact you by phone. If the drive was formatted, then all programming has been deleted. Since that error message appeared, that is a good indication the hard drive is going to fail and the programs would have most likely been lost regardless. I am sorry to be the one to give you the bad news. You may want to check into either replacing the satellite receiver, or at the least, the hard drive.
That error message is common when a drive is having problems, and considering the age of the receiver, that is most likely what the problem is. A service shop should be able to install a new drive, but you should check with your provider to make sure there is still one available.
The shop will need to have the receiver brought in so they can inspect it. They should be able to replace the hard drive with little problems.
Sorry. The box is what you will need to take to the shop.
My pleasure. Have a nice day!
You are very welcome!
Yes. That will need a new drive.