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Pete
Pete, Technician
Category: TV
Satisfied Customers: 26017
Experience:  Over 20 years of experience in the Electronics and IT industries.
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I have an LG Television. I cannot get a signal on Channel 4

Customer Question

I have an LG Television. I cannot get a signal on Channel 4 or 5. Why?
JA: What LG model do you have? How old is it?
Customer: 4 years old. P/NO : MFL68662438 (1504-REV01)
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No, just 4 and 5
JA: How long has this been an issue with your LG? What happened right before this?
Customer: Last 2 or 3 weeks. Worked normally before
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: TV
Pete
Expert:  Pete replied 6 months ago.

Hi there, I am Pete and I'll be happy to assist you today.

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Customer: replied 6 months ago.
I have tried unplugging cables etc to no avail
Expert:  Pete replied 6 months ago.

What postcode area are you located in?

Do you receive your channels through an indoor aerial, or an outdoor aerial?

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Expert:  Pete replied 6 months ago.

Based on the information you have provided so far, some channel signals may be weak in your area.

You can try adding a signal amplifier like this one to your aerial:

https://www.currys.co.uk/gbuk/tv-and-home-entertainment/tv-accessories/tv-aerials/one-for-all-sv9601-1-way-tv-signal-booster-10135658-pdt.html

Let me know if that works for you.

Pete.

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