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Steven
Steven, Technician
Category: TV
Satisfied Customers: 1272
Experience:  Lic. and insured, 30 years experience.
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I am not recieveing my sky channels was working last night

Customer Question

I am not recieveing my sky channels was working last night but turned on
JA: What's the brand and model number of your TV? How old is it?
Customer: today and no channels
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Tv menu not working
JA: How long has this been an issue? What happened right before this?
Customer: Working last night when turned of not working this morning
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no
Submitted: 11 days ago.
Category: TV
Expert:  Shahid replied 11 days ago.

Hello, my name is Shahid. I am one of the JustAnswer.com techs who is going to help you today. One moment while I look over your question

 

Expert:  Shahid replied 11 days ago.

I’m sorry to hear you're having trouble with your TV. I know that can be frustrating. Hopefully, we can get this resolved quickly
1- What is the model number of the TV you are having the issue with? Model number would be written on a label pasted on the back cover of the TV

2- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video sources connected to the TV?