TV Repair Questions? Ask a TV Technician for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
My apologies for the delay. The site is not quite instant, but please try to send only a single response and allow us time to receive it and respond back; multiple messages can get lost in the queue and further delayed, so we are only just now getting anything at all from you.If you need instant responses, you may wish to transition to a phone call.
Please go into the samsung setup menu, under support/diagnostic, and choose the Reset (factory reset/restore defaults) there, using pin 0000 if prompted. After, it will guide you through the wifi setup again. Let me know how it works from there.