How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Technician
Category: TV
Satisfied Customers: 25957
Experience:  Over 20 years of experience in the Electronics and IT industries.
Type Your TV Question Here...
Pete is online now

S was working perfectly when without warning amsung

This answer was rated:

s was working perfectly when without warning amsung tvmodelT22E310ex Type LT22E310 now displays the message' ''weak or no signal check aerial connection and check saved channels.Aerial signal comes froma shared aerialvia a splitter.firm connectionat tv and other tv sharing aerial working fine.How do I retune channels ?
JA: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?
Customer: No
JA: Was there a power outage recently?
Customer: not that I am aware of but the other tv works through a talktalk box because of a fault in the box was replaced and that tv system working ok
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no

Hi there, I am Pete and I'll be happy to assist you today.

Customer: replied 5 months ago.
OK would like to get an answer via text
Customer: replied 5 months ago.
Will I receive an answer to my question soon?or will it be tomorrow.Thanks

If your TV displays the message ''weak or no signal check aerial connection and check saved channels" then first check that the aerial has not moved, and that the cable and connection from the aerial to the TalkTalk box and TV is good.

If the aerial and connections are good, then try retuning the TV - see the following guide:

Please let me know if you have any further questions on this topic and I'll be happy to help.


Pete and other TV Specialists are ready to help you
Customer: replied 5 months ago.
tv working as normal retuning was the answer.Thanks