TV Repair Questions? Ask a TV Technician for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
What is the model number of the player?
Do any of the discs say 3d on them?
Please go into the player setup menu under system or advanced, and look for a software/firmware update option there to check if there are any available to install.
Great, glad to hear that did the trick for you!
My goal is to give you the best experience possible! If you need more assistance, please use the reply box and let me know.
Thank you, and have a nice day,