How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Technician
Category: TV
Satisfied Customers: 65642
Experience:  TV Engineer
32989067
Type Your TV Question Here...
Richard is online now

Are you able to help me with my JVC Tele please Assistant:

Customer Question

Hi are you able to help me with my JVC Tele please
Assistant: What's the brand and model of your product?
Customer: Jvc LT32DA20J
Assistant: What have you tried so far?
Customer: I'm trying to get into myenu to retune it but it's not going to it
Assistant: Anything else you want the Electronics Expert to know before I connect you?
Customer: No that's all thank you
Submitted: 6 months ago.
Category: TV
Expert:  Virtual-mod replied 6 months ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Expert:  Richard replied 6 months ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble with your TV. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please