TV Repair Questions? Ask a TV Technician for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
In general a universal remote is not going to be able to operate anything beyond power and volume, and especially won't work for the dvd features. If you press the Eject button (^) on the side of the tv, does it eject that way?
Press and hold it for a few seconds.
Yes that is fine, thank you.
If the eject button on the new remote (assuming it is the proper model) doesn't work either, then this is a hardware defect inside the tv which would require repair/replacement.
Great, glad to hear that did the trick for you!
My goal is to give you the best experience possible! If you need more assistance, please use the reply box and let me know.
Thank you, and have a nice day,