How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Steven Your Own Question
Steven
Steven, Technician
Category: TV
Satisfied Customers: 1273
Experience:  Lic. and insured, 30 years experience.
59014109
Type Your TV Question Here...
Steven is online now

I havw a Samsung 6 series TV and wa, sorry for the delay, I

Customer Question

I havw a Samsung 6 series TV and wa
JA: How old is your 6?
Customer: sorry for the delay , I had a phone call. the tv is about 6 years old 49" curved
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes , but this is an output requirement
JA: How long has this been an issue with your 6? What happened right before this?
Customer: I have only attempted to connect to the external speakers via an amplifier , in the e-menu it indicates a 3.5 jack plug conection . the only jackplug conn on the tv says input
JA: Anything else you want the TV Expert to know before I connect you?
Customer: if this can be resolved iwill be happy .otherwise I am pleased with tv
Submitted: 5 days ago.
Category: TV
Expert:  Pete replied 5 days ago.

Hi there, I am Pete and I'll be happy to assist you today.

Customer: replied 5 days ago.
How can I connect my Samsong Series 6 (3years old) audio output to my external speekers via an amp
Expert:  Pete replied 5 days ago.

What is the full model number of your Samsung 6 series TV please?