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Pete
Pete, Technician
Category: TV
Satisfied Customers: 25311
Experience:  Over 20 years of experience in the Electronics and IT industries.
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I have an old LG remote control which has stopped

Customer Question

I have an old LG remote control which has stopped responding. Changed batteries so that is not the problem. Model is AKB72915244
JA: How long have you had your AKB72915244?
Customer: a friend gave it me. Think it is quite old
JA: What have you tried so far with your LG product?
Customer: pressing down the hold and back button simultaneously for a few seconds as I saw this was recommended for newer models. Nothing happened
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no
Submitted: 6 days ago.
Category: TV
Customer: replied 6 days ago.
Number quoted above was on the remote but the TV model is 42LK450U-ZH
Customer: replied 6 days ago.
Made in 2011. The touch buttons on the actual TV don’t work at all but TV itself is fine and powered on
Expert:  Pete replied 6 days ago.

Hi there, I am Pete and I'll be happy to assist you today.

Customer: replied 6 days ago.
Thanks Pete. Any advice on the above?
Expert:  Pete replied 6 days ago.

The remote control may have failed. It will need to be replaced.

You can get a replacement remote from Amazon:

https://www.amazon.co.uk/Universal-Control-AKB72915244-Replacement-32LV2530/dp/B07FJVGLK5

Please let me know if you have any further questions on this topic and I'll be more than happy to help.
Have a good day and stay safe,
Pete.