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Steven, Technician
Category: TV
Satisfied Customers: 1274
Experience:  Lic. and insured, 30 years experience.
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I have a 55 inch Sony Smart TV. 3 years old, fault a

Customer Question

I have a 55 inch Sony Smart TV. 3 years old
JA: What Sony model do you have? How old is it?
Customer: fault a horizontal line 6 inch from the top causeing blurry vision. Help.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes everything works
JA: How long has this been an issue with your Sony? What happened right before this?
Customer: Just from last week
JA: Anything else you want the TV Expert to know before I connect you?
Customer: For your information Model no KD 55XD9305.
Submitted: 13 days ago.
Category: TV
Expert:  info tech replied 13 days ago.



I am sorry you are having issues, if you try ANOTHER input like a DVD player or similar or if you have APPS with the TV is it the same using either of those?