How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Steven Your Own Question
Steven, Technician
Category: TV
Satisfied Customers: 1274
Experience:  Lic. and insured, 30 years experience.
Type Your TV Question Here...
Steven is online now

It is possible to reapair screen in my samsung tv, Ue40j5200

Customer Question

Hi it is possible to reapair screen in my samsung tv
JA: What Samsung model do you have? How old is it?
Customer: Ue40j5200 anout 3 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yeah everything going normal is not bed smashed
JA: How long has this been an issue with your Samsung? What happened right before this?
Customer: 2 days
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No just the screen
Submitted: 17 days ago.
Category: TV
Customer: replied 17 days ago.
Ok aim waiting
Customer: replied 17 days ago.
For how long I have wait?
Expert:  *ElectronicsTech replied 17 days ago.
  • Hi,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

My goal is to give you the best experience possible!

Yes it is possible to repair however it usually cost about the same as purchasing a new tv.

Customer: replied 17 days ago.
Hi how much ?
Customer: replied 17 days ago.
What is going with money from my account
Customer: replied 17 days ago.
Your company tray took another 15,£
Expert:  *ElectronicsTech replied 17 days ago.

I'm not sure about any of the fees. I only do the tech support. However our service is backed by 100 % guarantee and customer service will be glad to answer any account questions for you.

Customer: replied 17 days ago.
When he can call to me?
Customer: replied 17 days ago.
I can quick talking with him I can't be on this chat all day
Expert:  *ElectronicsTech replied 17 days ago.

I am currently unavailable for a call however one of our other experts may be able to help you soon.

Customer: replied 17 days ago.
Expert:  *ElectronicsTech replied 17 days ago.

Thank you for your patience.